Refund policy
Return Requests
At ACE OF SPADES ACCESSORIES LLC, we want customers to enjoy their purchases. If you need to return an eligible accessory, please contact our support team before shipping the product back.
30-Day Return Period
Return requests should be submitted within 30 days after the package has been delivered.
Return Conditions
For a return to be considered, the merchandise should:
- Be unused and unworn.
- Remain in its original condition.
- Include original packaging when applicable.
- Have no visible signs of wear, scratches, stains, or damage.
Products Not Eligible for Return
Returns may not be available for personalized merchandise, final-sale products, or items that have been worn, altered, or damaged after delivery.
Refunds
After the returned merchandise has been received and inspected, we will notify you of the return outcome.
If approved, the refund will be issued to the original payment method within 5–10 business days.
The exact posting time may depend on your financial institution.
Damaged or Incorrect Merchandise
If an item arrives damaged or you receive a product different from what you ordered, please contact us with your order information so we can investigate and assist you.
ACE OF SPADES ACCESSORIES LLC
41 CONVENT AVE APT 6F
New York, NY 10027
United States